Service Booking, Cancellation, and Refund Policy.

Booking Policy

• Clients must provide a valid credit card to secure their appointment at Ageless Body Clinic.
• The card is charged only if cancellation policy terms are breached.
• Appointments will be automatically cancelled if policy agreement and credit card details are not received 48 hours prior to the appointment.

Cancellation Policy

• Clients should notify the clinic 24 hours in advance to cancel or reschedule an appointment.
• For Procedures: A $150 fee will be charged for cancellations or no-shows within 24 hours of the appointment.
• For Consultations: A $50 deposit is required, forfeited for cancellations or no-shows within 24 hours.

Consultation Deposit

• The $50 deposit will be deducted from the treatment cost if the client proceeds.
• If the client does not proceed, the deposit covers the consultation cost.

No-Show Policy

• Failure to arrive for a scheduled appointment without prior notice will invoke the cancellation policy.

Late Arrival Policy

• Arrivals more than 1 hour late without 24-hour notice are treated as no-shows, incurring a $150 fee or forfeiting the $50 consultation deposit.
• For late arrivals within 1 hour, the clinic will attempt to accommodate; however, appointments may be rescheduled or shortened without additional charges.

Exceptions

• The clinic may make exceptions for severe weather, illness, or other emergencies.

Refund Policy

• No refunds are provided for services or products; only exchanges are allowed.
• A 10% administrative fee applies to all refunds.
• Emergency-based refunds require verifiable documentation and are subject to a review process (up to 48 hours).