Cancellation and Returns

At Ageless Body Clinic, we are committed to ensuring your complete satisfaction with your purchases within the U.S. 50 states. Please review our Cancellation and Returns Policy carefully:

Order Cancellation:

1. Cancellation Period:
   • Customers may cancel an order within 24 hours of placing it, provided the order has not been shipped.
   • Once 24 hours have passed or if the order has already been shipped, cancellations will not be accepted.
2. Cancellation Process:
   • To request an order cancellation, please contact our customer support team at info@AgelessBodyClinic.com or by phone at (954) 990-0302.
   • Provide your order number, product name, and reason for cancellation.
3. Refunds for Canceled Orders:
   • Eligible orders canceled within 24 hours will receive a full refund to the original payment method.
   • Orders that have already shipped or are canceled after 24 hours will not be eligible for refunds.

Returns:

1. Returns Eligibility:
   • We accept returns within 30 days of the purchase date.
   • To be eligible for a return, the product must remain in its original, unopened condition with the seal intact. Broken seals or opened products are not eligible.
   • Ensure the product is in its original packaging.
2. Return Shipping Responsibility:
   • Customers are responsible for return shipping costs. We recommend using a traceable shipping method for a safe and timely return.
   • Pre-paid return labels are not provided by Ageless Body Clinic.
3. Store Credit Only:
   • We offer store credit for returned items; refunds to the original payment method will not be issued.
   • Store credit will be issued for the purchase price of the returned product, excluding shipping fees.
4. How to Initiate a Return:
   • To initiate a return, contact our customer support team with your order number, product details, and the reason for the return.
   • Once approved, carefully package the item and include a copy of your order confirmation or packing slip.
5. Return Processing:
   • After receiving and confirming the returned item’s eligibility, we will issue store credit to your account. You will receive an email notification once the process is complete.
6. Non-Returnable Items:
   • Certain products, like opened supplements and aesthetic creams, are not eligible for return due to hygiene and safety concerns.
7. Damaged or Incorrect Items:
   • If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receipt. We will promptly resolve the issue.

Contact Us:

If you have questions or need assistance with cancellations or returns, please reach out to our customer support team at info@AgelessBodyClinic.com or by phone at (954) 990-0302.

By making a purchase from Ageless Body Clinic, you agree to adhere to the terms and conditions specified in this Cancellation and Returns Policy. We value your business and are committed to providing exceptional service. Thank you for choosing us for your supplement and aesthetic cream needs within the U.S. 50 states.