Returns and Refunds
At Ageless Body Clinic, we want to ensure your complete satisfaction with your purchases. Please review our Returns Policy carefully, tailored to orders within the U.S. 50 states:
- Returns Eligibility:
- We accept returns within 30 days of the purchase date.
- To be eligible for a return, the product must remain in its original, unopened condition with the seal intact. Broken seals or opened products are not eligible for return.
- Please ensure that the product is in its original packaging.
- Return Shipping Responsibility:
- Return shipping costs are the customer’s responsibility. We recommend using a traceable shipping method to ensure the safe and timely return of the product.
- Ageless Body Clinic does not provide pre-paid return labels.
- Store Credit Only:
- We offer store credit for returned items; refunds to the original payment method will not be issued.
- Store credit will be issued for the purchase price of the returned product, excluding any shipping fees.
- How to Initiate a Return:
- To initiate a return, please contact our customer support team at info@AgelessBodyClinic.com. Provide your order number, the name of the product you wish to return, and the reason for the return.
- After receiving approval from our team, carefully package the item and include a copy of your order confirmation or packing slip inside the package.
- Return Processing:
- Once we receive the returned item and confirm its eligibility, we will issue store credit to your account. You will receive an email notification once this process is complete.
- Non-Returnable Items:
- Some products may not be eligible for return due to hygiene and safety concerns, including opened supplements and aesthetic creams.
- Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order. We will work to resolve the issue promptly.
- Contact Us:
- If you have any questions or need assistance with your return, please reach out to our customer support team at info@AgelessBodyClinic.com or by phone: (954) 990-0302.
By making a purchase from Ageless Body Clinic, you agree to adhere to the terms and conditions specified in this Returns Policy. We value your business and are committed to providing you with exceptional service. Thank you for choosing us for your supplement and aesthetic cream needs.