- Cancellation Period:
- Orders can be canceled within 24 hours of placement, provided they have not been shipped.
- No cancellations are accepted after 24 hours or if the order has been shipped.
- Cancellation Process:
- Contact customer support at info@AgelessBodyClinic.com or (954) 990-0302 with your order number, product name, and cancellation reason.
- Refunds for Canceled Orders:
- Full refund to the original payment method for orders canceled within 24 hours.
- No refunds for orders that have shipped or are canceled after 24 hours.
- Returns Eligibility:
- Accept returns within 30 days of purchase.
- Product must be in original, unopened condition with the seal intact for eligibility. Opened products or broken seals are not returnable.
- Return Shipping Responsibility:
- Return shipping costs are the responsibility of the customer. A traceable shipping method is recommended.
- Ageless Body Clinic does not provide pre-paid return labels.
- Store Credit Only:
- Store credit is offered for returned items; no refunds to the original payment method.
- Store credit is issued for the purchase price, excluding any shipping fees.
- How to Initiate a Return:
- Contact customer support at info@AgelessBodyClinic.com with your order number, product name, and return reason.
- After approval, package the item with a copy of the order confirmation or packing slip.
- Return Processing:
- Store credit issued upon confirming eligibility. Notification sent via email.
- Non-Returnable Items:
- Certain products, like opened supplements and aesthetic creams, are not eligible due to hygiene and safety concerns.
- Damaged or Incorrect Items:
- Report within 7 days of receipt for a resolution.
By making a purchase from Ageless Body Clinic, customers agree to adhere to these terms and conditions. The policy is designed to ensure customer satisfaction and exceptional service for supplement and aesthetic cream needs within the U.S. 50 states.
Shipping Policy for Supplements and Aesthetic Creams (U.S. 50 States)
At Ageless Body Clinic, we are dedicated to providing our valued customers within the United States with a seamless and reliable shopping experience. Please take a moment to review our Shipping Policy, tailored specifically for deliveries within the U.S. 50 states:
- Order Processing:
- All orders are typically processed within 1-2 business days after payment verification.
- Orders placed on weekends or holidays will be processed on the next business day.
- Upon shipment, you will receive a confirmation email containing your order details and a tracking number.
- Shipping Methods:
- We offer a variety of shipping options to cater to your preferences, including standard and expedited shipping.
- Shipping rates and estimated delivery times may vary depending on your location within the U.S. and the shipping method selected during checkout.
- Shipping Charges:
- Shipping charges are calculated based on the weight, dimensions, and destination of your order.
- The shipping cost will be clearly displayed during the checkout process, allowing you to review and confirm before completing your purchase.
- Estimated Delivery Times:
- Estimated delivery times are provided during the checkout process and depend on your chosen shipping method.
- Please keep in mind that these estimates are based on standard shipping conditions and may be subject to minor delays due to unforeseen factors, such as weather conditions or carrier-related issues.
- Tracking Your Order:
- After your order is shipped, you will receive a tracking number via email. This tracking number will enable you to monitor the status and location of your shipment.
- If you have any concerns regarding the delivery of your order, our customer support team is available to assist you.
- Shipping Damage or Loss:
- In the rare event that your order arrives damaged or is lost during transit, please notify our customer support team immediately. We will work diligently to resolve the issue and ensure you receive a replacement or refund, as applicable.
- Returns and Refunds:
- For details on returning products and the associated procedures, please refer to our Returns and Refunds Policy.
- Contact Us:
- If you have any inquiries or require assistance related to your shipment or our Shipping Policy, please do not hesitate to reach out to our customer support team at info@AgelessBodyClinic.com or by phone: (954) 990-0302.
By choosing Ageless Body Clinic, for your supplement and aesthetic cream needs, you agree to abide by the terms and conditions specified in this Shipping Policy. We are committed to delivering top-notch service, ensuring that your order arrives promptly and in perfect condition. Thank you for entrusting us with your business within the U.S. 50 states.
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