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Merchandise Cancellation, Returns and Refunds Policy

Order Cancellation:

  1. Cancellation Period:
    • Orders can be canceled within 24 hours of placement, provided they have not been shipped.
    • No cancellations are accepted after 24 hours or if the order has been shipped.
  2. Cancellation Process:
    • Contact customer support at info@AgelessBodyClinic.com or (954) 990-0302 with your order number, product name, and cancellation reason.
  3. Refunds for Canceled Orders:
    • Full refund to the original payment method for orders canceled within 24 hours.
    • No refunds for orders that have shipped or are canceled after 24 hours.

Returns Policy:

  1. Returns Eligibility:
    • Accept returns within 30 days of purchase.
    • Product must be in original, unopened condition with the seal intact for eligibility. Opened products or broken seals are not returnable.
  1. Return Shipping Responsibility:
    • Return shipping costs are the responsibility of the customer. A traceable shipping method is recommended.
    • Ageless Body Clinic does not provide pre-paid return labels.
  2. Store Credit Only:
    • Store credit is offered for returned items; no refunds to the original payment method.
    • Store credit is issued for the purchase price, excluding any shipping fees.
  3. How to Initiate a Return:
    • Contact customer support at info@AgelessBodyClinic.com with your order number, product name, and return reason.
    • After approval, package the item with a copy of the order confirmation or packing slip.
  4. Return Processing:
    • Store credit issued upon confirming eligibility. Notification sent via email.
  5. Non-Returnable Items:
    • Certain products, like opened supplements and aesthetic creams, are not eligible due to hygiene and safety concerns.
  6. Damaged or Incorrect Items:
    • Report within 7 days of receipt for a resolution.

Contact Information:

By making a purchase from Ageless Body Clinic, customers agree to adhere to these terms and conditions. The policy is designed to ensure customer satisfaction and exceptional service for supplement and aesthetic cream needs within the U.S. 50 states.